Effective May 1, 2019
At Bid, Buy & Drive, LLC (“BB&D”), we care about your privacy and are committed to being transparent in how we treat your personal information. This privacy policy sets out how we use and protect any information that you provide to BB&D while using our website (“Site”) and our services (“Services”). By accessing our Site and/or registering for the use of our Services, you represent that you have read and understand this Privacy Policy and that you agree to be bound by the terms contained herein.
If you believe that any information held by BB&D is incorrect or incomplete, please write or email us at the address located in the “Contact Us” section.
Types of Information Collected
During your use of our Site and Services, BB&D may collect the following information, which may include personally identifiable information:
- Name
- Contact information including email address
- Payment processing information
- Other information provided by visitors regarding themselves and their vehicles
How Information is Used
BB&D collects information from you for the following reasons:
- To communicate with you regarding our Services for which you have enrolled, changes to this Privacy Policy, changes to our Terms of Use or other important notices;
- To communicate with you about auctions;
- To keep you informed on services, upcoming events, offers, promotions and other information that BB&D thinks will be of interest to you to the extent you have given us your prior consent, or it is otherwise permitted under applicable law;
- To solicit feedback on our Services;
- To provide customer support, troubleshoot issues, administer your inquiries and to analyze and improve interactions with users;
- To detect and prevent fraudulent transactions and other illegal activities, to report spam;
- To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better assist them; and
- To identify problems with your account and resolve any disputes.
The legal grounds for processing all collected information for the purposes set forth above is: BB&D’s legitimate interests in continued contact with our users, providing quality support and customer service, protecting the security of your account, conducting market research to improve our products and services, and providing you with information about your BB&D account.
Security
BB&D treats data as an asset that must be protected against loss and unauthorized access. Your information is stored on servers located in the U.S., and BB&D utilizes procedural and technical safeguards to protect personal information against loss, theft and unauthorized access. BB&D takes its commitment to privacy seriously. Notwithstanding, NOTHING IN THIS PRIVACY POLICY IS INTENDED TO CREATE OR PROVIDE you with ANY RIGHT OF ACTION FOR VIOLATION.
Cookies and Tracking
A cookie is a small text file containing alphanumeric characters which identifies your browser and asks permission to be placed on your computer’s hard drive. If you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
BB&D uses traffic log cookies to identify which pages are being used and assist us in analyzing data about web page traffic and improve our website. BB&D will only use this information for statistical analysis purposes and will subsequently remove the data from the system. A cookie in no way provides BB&D with access to your computer or any information about you, other than the data you voluntarily provide.
You can accept or decline cookies, or automatically enable your web browsers to accept cookies. Note that declining cookies may prevent you from taking full advantage of the Site.
Do Not Track Disclosure
While you may have the opportunity to opt-out of targeted advertising and may be able to control the use of cookies through your Web browser, some browsers may have the ability to enable a “do not track” setting. This setting sends a signal to the sites you visit while browsing and is different from disabling certain forms of tracking by declining cookies. Note that browsers with the “do not track” setting enabled still have the ability to accept cookies. We do not respond to Web browser “do not track” signals. If this should change in the future, we will describe how we do so in this Privacy Policy.
Retention of Information
BB&D will retain your information only for the duration necessary to accomplish the purposes set forth herein, while your account is active, or as needed to provide the Services to you. If you no longer want BB&D to use your information to provide the Services, you may cancel your account. BB&D will retain and use your information to the extent necessary to comply with our legal obligations, resolve any outstanding disputes, enforce agreements, and as otherwise described herein. We may also retain log files for internal analysis, however unless legally obligated to retain for a longer period of time, these files are retained only briefly.
International Transfers
You acknowledge that the Services provided by BB&D are voluntary and you have consented to the collection of your personal information. The BB&D Site is hosted in the United States with no physical presence in any other location. If you are visiting from the European Union (EU) or any other region with laws governing the collection and use of personal information that may differ from those of the United States, please note that Services cannot be provided without moving your personal information, and you are transferring your personal information to the United States which does not have the same protections and/or laws as the EU. By providing your personal information you consent to: (a) the use of your personal information for the purposes identified herein, in accordance with our Privacy Policy; and (b) the transfer of your personal information to the United States as indicated herein.
You may request a copy of your personal information to correct, erase, transfer or restrict the use of, at your request and subject to local law. You also have the right to object to processing, and where we have asked for your consent to process, to withdraw such consent. Where data is processed pursuant to a legitimate interest as set forth above, you also have the right to object. These rights may be limited in situations where we can demonstrate that we have a legal requirement to process the data. If you choose to exercise these rights, update information, or correct any incorrect information, please contact us at [email protected]. In the event you have any unresolved complaints with which we cannot assist, you have the right to contact data protection authorities.
Third Party Service Providers
BB&D may use third party service providers to provide certain services and may share your personal information with such service providers. BB&D requires any company with which it shares your personal information to protect such data in a manner consistent with this policy and limit the use to performance of services for BB&D. BB&D does not sell, rent, or lease its customer lists to third parties.
Opt Out of Sharing
You can opt out of sharing your personal information with BB&D, being contacted by BB&D for promotional purposes, or having your personal information disclosed to third parties for marketing use. To exercise your choice to opt out, please contact BB&D at [email protected]. In any promotional e-mails, BB&D also enables you to opt-out of receiving future promotional emails from BB&D. If you opt out of receiving promotional correspondence, understand that BB&D may still contact you in connection with your transactions and communications with us.
Your decision to opt out may affect BB&D’s ability to provide you with the requested service.
Withdrawing Consent
You have the right to withdraw your consent to our processing of your information at any time. You can withdraw your consent to email marketing by using the unsubscribe link in communications and you can withdraw your consent to our processing of your information at any time by closing your account and contacting us as set forth below to request that your personal information be deleted. Except where we may be required to retain pursuant to applicable law, this deletion is permanent, and your account will not be reinstated.
Children’s Personal Information
BB&D does not knowingly collect information from children under the age of thirteen (13) and we request that all users of the Site and our Services who are under the age of thirteen not disclose or provide any personally identifiable information. If we discover that a child under the age of thirteen has provided us with such information, such information will be removed from our records. Notwithstanding, you acknowledge that you are responsible for any and all account activity conducted by a minor under your account.
In addition to protecting the privacy of children under age thirteen we are committed to protect the privacy of all minors. Therefore, this site is not intended for or directed to persons under the age of 18. Any person who provides their information BB&D represents that he or she is 18 years of age or older. BB&D does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to use the services. In the event that BB&D learns that personal information from a child under the age of 18 has been collected without verification of parental consent, BB&D will take steps to delete that information. If you believe that BB&D might have any information from or about a child under 18, please contact us at [email protected].
California Residents
Pursuant to California law, once a year, California residents may request certain information about our disclosure of personal information to unaffiliates third parties for direct marketing purposes. This will identify the categories of information shared and a list of the third parties and affiliates with whom it was shared, including names and addresses.
To request your personal information under California Law, please contact us at [email protected] and specify “California Privacy Rights” in the heading.
Changes to our Policy
BB&D may update or change this policy from time to time to reflect changes to our information practices. You should check this page periodically to ensure that you are in agreement with any policy changes. If you continue to use our services after the changes are in effect, you agree to the revised policy.
Contact Us
If you have any other questions regarding this policy, please contact us at [email protected] or write to us via U.S. Mail at Bid, Buy & Drive, LLC, 451 Toonigh Road, Woodstock, Georgia 30188.